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Questions about the app, ideas for a partnership or just a hello after a good run – we’ll reply as soon as we can.
Maybe the answer is here
My kilometres haven’t come through
Check that your running app is connected under Profile in the app. It can take a little while before an activity is picked up.
My coupon doesn’t work at the till
Make sure NFC is turned on, and hold your phone right up to the tag. If it still doesn’t work, write to us with the name of the shop.